To ensure that your payment is allocated to your account and to the correct invoice you will need to enter the 18 digit reference number which appears at the top left-hand edge of the tear-off slip, next to 'Remittance Advice' on your invoice or statement.
To make a payment click the link/button to the right of this page. You will be linked to the secur payments website: www.billpayment.co.uk
Before you can make a payment you first have to register and set-up an account. You should select Johnston Cash Processing from the list of payees.
In the reference number box enter the reference number (see above) and then proceed to make your payment, specifying the amount of the payment you wish to make.
Your payment will be authorised online and you will be given a transaction number. Your payment will take approximately four working days to be credited to your account, please ignore any communications which you may receive from us during this period.
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On making subsequent payments you will need to amend your payment profile to change the 18 digit reference number to reflect the invoices you are paying. You can do this by means of the Change Your Details menu, then choosing the payment profile option where you can change the reference number.
You should locate the number from your document (invoice, statement or reminder letter) and use this when making your payment. All reference numbers will begin 103 .
Please ensure that you enter this correctly, using all 18 digits, to ensure that your payment is processed correctly.
You can also make your payment using our 24 hour - 7 day telephone payment line: 0845 3007001
Where if you have a touchtone telephone you can use your credit or debit card to pay your bill using the 18 digit reference number.
 If you do not wish to make your payment online, you can use
our 24 hour - 7 day a week telephone payment line:
0845 3007001
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